SAP Work Zone for HR – What you need to know

With SAP Work Zone for HR, organizations can provide a simplified and unified digital workplace experience when their people need it the most. It promises an exceptional employee experience helping individuals work autonomously, fostering an agile organization.

SAP Work Zone enables businesses to build digital workplace solutions to increase user productivity and engagement. It provides access to relevant business applications, processes, information, and communication in a unified entry-point that users can access from any device at any time. Specifically, SAP Work Zone for HR provides a one-stop-shop for HR related processes and content providing numerous benefits and features:

• Simple, modern, and consistent user interface that provides a unified intelligent work experience.
• Sharing and interacting with your teams and colleagues.
• User role-based navigation and convenient single or no-password access to content across SAP Work Zone via Single Sign-On (SSO).
• Accessible via web browser, a dedicated mobile app, and mobile devices with a responsive web UI.

In addition to the wide-range of configuration capabilities, it is also possible to extend SAP Work Zone according to your business needs with SAP Business Technology Platform (BTP). Add chat bots with conversational AI, provide easy-to-follow guided experiences with workflows, and more.

There are some key aspects to implementing SAP Work Zone for HR, including:

Completely configurable User Interface

The user interface can be configured to meet your company’s branding and layout, depending on how you wish to use the solution.

Your own workspace

Users have their own workspace, where they can access information about themselves and HR processes specific to them, such as their performance form or development plan. 

Direct connection with SuccessFactors through dynamic cards

Dynamic cards enable different information and processes to be viewed and accessed in Work Zone.

Dashboard Summary

The dashboard page summarizes what is happening in SAP Work Zone and where users can find key information that they need to do their job on a daily basis.

Kudos

Kudos provide a way for users to recognize each other for their accomplishments.

Implementation

SAP Work Zone for HR typically takes around 3 months to implement the standard product. Typically, the project team would include both an SAP Work Zone Consultant and an SAP BTP Consultant. Like with any other project, a Project Manager and Change Management Lead is also important to drive the project to a successful outcome.

Considerations

There are a few key considerations that customers should consider when implementing SAP Work Zone for HR:

• SAP Work Zone can be purchased and implemented across the organization with or without SAP SuccessFactors.
• The customer should have a BTP account in a Cloud Foundry environment.
• The customer should have an SAP Identity Provisioning (IPS) and an identity provider (IdP) account.
• If the customer has SAP Jam, they should ask SAP to upgrade to SAP Work Zone before the start of the project.