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Consult an Expert
Shift supervisor checking schedules on a tablet from a walkway above a facility floor at shift change.

SAP SuccessFactors

Time, attendance and scheduling for shift-based workforces

WorkForce Software handles the pay rules, schedules and labor compliance that hourly and unionized workforces need.

Book a free time and attendance callWhich system does what

Certified partners

  • SAP
  • WorkForce Software

WorkForce Software is a workforce management suite for time and attendance, absence, scheduling and labor compliance. The Silicon Partners (TSP) implements and supports it alongside SAP SuccessFactors, from solution design and clocks to integrations and CloudCare support.

  • 250+HCM consultants
  • 100+Certified SuccessFactors consultants
  • 95%CloudCare client retention

WorkForce Software modules

Every WorkForce Software module, configured for your rules

  • Time and attendance

    Real-time gross pay calculation, premiums and shift allowances, with attendance policies enforced as people clock in.

  • Absence and compliance

    Leave tracked against federal, state and local rules, with employee self-service for requests.

  • Advanced scheduling

    Schedules built around demand, skills, availability and labor rules, with forecasting for planned volumes.

  • Fatigue management

    Working-time and rest rules applied automatically, so schedules stay safe and compliant.

  • Mobile

    Clocking, schedules, time off and approvals from a phone, for employees and managers.

  • Collective agreements

    Union and bargaining agreement rules built into pay and scheduling.

Employee Central or WorkForce Software: which should handle what?

Let each system do what it does best, and design them together. Employee Central stays the record for people and organization. Straightforward leave and time off can stay in SuccessFactors, while WorkForce Software takes complex pay rules, shift scheduling, regulated leave and labor compliance. Deciding process by process avoids duplicated rules and data errors.

A typical split between SuccessFactors and WorkForce Software

Usually in SuccessFactorsUsually in WorkForce Software
Employee and organization dataEmployee CentralReceived from Employee Central
Simple time offEmployee Central Time OffWhen hourly staff request through WorkForce
Regulated leaves of absenceBasic trackingAbsence and Compliance Tracker
Exempt (salaried) employeesOften Employee Central TimeWhen they share schedules with hourly staff
Hourly time and premiumsLimitedTime and Attendance
Shift schedulingNot coveredAdvanced Scheduler
PayrollEmployee Central PayrollSends approved time to payroll

Every company’s split is different. TSP works it out during solution design, process by process.

How we deliver

Designed as one system, delivered by one team

  1. Solution design

    Each process placed in the system that suits it best, across Employee Central, Employee Central Payroll and WorkForce Software. Doing this once saves resources across the whole program.

  2. Configuration

    Pay rules, policies, schedules and compliance rules configured by WorkForce-certified consultants using cloud-based templates and tools.

  3. Clocks and hardware

    Data collection terminals configured, badges and scanners integrated and hardware deployed across sites.

  4. Integrations and testing

    WorkForce PPI integrations, web services, SAP Business AI Platform (formerly SAP BTP) or Dell Boomi, and custom ABAP, tested end to end with Employee Central and payroll.

  5. Hypercare and CloudCare

    Rapid triage across both systems after go-live, then CloudCare support. Preventive fixes too: a business rule in Employee Central can stop a data error before it reaches WorkForce.

    CloudCare support

TSP add-ons

TSP tools for time and attendance

  • TSP Clock-In

    Clocking on tablets and kiosks that works offline, with facial recognition and geolocation. Built for sites with weak connections: farms, mines and construction.

  • TSP DigiSign for WorkForce Software

    Electronic signatures for time and attendance documents, inside WorkForce Software.

  • Release notices

    CloudCare clients get notified of each WorkForce Software release and what it touches.

Customer stories

Time and attendance results for TSP clients

eams working across several floors of a modern office, seen through a glass facade

High-tech · Global IT solutions provider · 11 countries

11countries on Employee Central

Employee Central and localized Time Off across 11 countries, integrated with SAP HCM and existing talent modules.

Read the full story

Gantry crane lifting a shipping container above stacked containers at a port terminal

Supply chain and logistics · Global logistics provider · 18 countries

18countries on one HR and payroll platform

A former Workday customer, live on SAP SuccessFactors across 18 countries nine months after signing.

Read the full story

High-voltage transmission towers crossing rolling countryside toward a substation at dawn

Utilities · US energy utility · United States

13,000employees moved to cloud payroll

On-premise SAP payroll moved to Employee Central Payroll using TSP tools, live in December 2021.

Read the full story

Overhead view of a team reviewing process diagrams and charts during a workshop

High-tech · Cloud security company · Global

5,000employees on the reviewed system

CloudCheck found areas to optimize in processes and configuration across Employee Central and Compensation, with actionable recommendations.

Read the full story

Worker tapping an ID badge on a time clock at the start of a shift in a food processing plant

Agribusiness · US poultry producer · Mexico

11,578employees in Mexico on WorkForce Software

The first two phases went live in December 2024 for around 11,578 employees in Mexico, with the rest of the Mexico workforce to follow.

Read the full story

Workers on long assembly lines in a large automotive parts plant, seen from above

Automotive · Global tier-one parts supplier · North and Latin America

58,500employees on Employee Central Payroll

Employee Central Payroll for 58,500 employees, and recruiting for about 125,000 applicants a year in Mexico alone.

Read the full story
eams working across several floors of a modern office, seen through a glass facade

High-tech · Global IT solutions provider · 11 countries

11countries on Employee Central

Ways to start

Start where you are

  • Usual first step

    Free time and attendance call

    Duration
    30 minutes
    Cost
    Free

    What you get

    A TSP WorkForce lead’s view on your time, scheduling and compliance needs, and how they’d split between SuccessFactors and WorkForce Software.

    Book a free time and attendance call

  • WorkForce health check

    Cost
    Scoped to your sites and rules

    What you get

    Your WorkForce Software configuration and integrations reviewed against how you pay and schedule today, with fixes ranked by value.

    Ask about a health check

FAQ

Questions about WorkForce Software

Straight answers to what SAP leaders ask us most.

Talk to an SAP expert

What is WorkForce Software?

WorkForce Software is a workforce management suite for time and attendance, absence management, scheduling and forecasting, and labor compliance. SAP resells and supports it as SAP Time and Attendance Management by WorkForce Software, alongside SAP SuccessFactors.

Do we need WorkForce Software if we have SuccessFactors Time Tracking?

Not always. SuccessFactors Time Tracking suits simpler time and leave. WorkForce Software suits hourly, shift-based or unionized workforces with complex pay rules, premiums, scheduling and regulated leave. See which system does what.

Can WorkForce Software reduce overtime and payroll errors?

Yes. Pay rules and attendance policies are enforced as people clock in, so overtime is visible early and pay is calculated consistently. TSP clients have reduced overtime costs and payroll liabilities and lowered compliance risk after moving time to WorkForce Software.

Do you handle clocks and hardware?

Yes. TSP configures data collection terminals, integrates badges and scanners, and deploys hardware across sites. Where connections are weak, TSP Clock-In works offline on tablets and kiosks.

Can you expand WorkForce Software to new countries?

Yes. TSP implements new deployments, adds countries and modules, and upgrades existing systems, with local pay and leave rules configured for each country.

Next step

Talk to us about time and attendance

Thirty minutes with a TSP WorkForce lead on your workforce, pay rules and sites. You leave knowing how your processes should split across SuccessFactors and WorkForce Software.

A senior SAP architect replies within one business day.

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What happens next

  1. You tell us about your workforce, sites and pay rules
  2. We outline the split between SuccessFactors and WorkForce Software
  3. If it makes sense, we scope design, a rollout or a health check