SAP SuccessConnect 2022 – Key Takeaways

SAP SuccessConnect 2022, the global premier HR event of the year, brought together the top HR executives, industry thought leaders, and line-of-business managers under one roof to share their experiences and best practices. The Silicon Partners was a Gold-level sponsor of the two-day engaging in-person experience at The Venetian Resort in Las Vegas held from 9/13/22-9/14/22, focusing on how HR leaders are adapting to the changing ways companies are engaging the workforce both inside the workplace and at home.

This year’s theme centered around Changing Work for Good.  2021 was about dealing with a new hybrid workforce. 2022 is about addressing the skills gap as well the mental health crisis. The HR of 2022 needs to have the right tools and processes to be flexible and adaptable to manage people and the organization with agility and speed.  To that end, many of the sessions and partner sponsors focused on how to connect HR to every facet of the business.  HR is no longer just a part of the business – HR leads the business.

SuccessConnect 2022 Significant Highlights:

2022 had been a turbulent year for HR leaders, who acted as ‘superheroes without capes’ supporting their organizations and instilling resilience through an array of unprecedented challenges, such as inflation, skills gaps, labor crisis, mental health epidemic, etc. Hence, most organizations are looking forward to SAP SuccessFactors’ vision for human experience management (HXM) to help them enhance innovation, increase agility, and deliver better employee experiences that deepen workforce engagement and improve profitability.

Aaron Green, SAP SuccessFactors’s chief marketing and solutions officer addressed the opening session of SuccessConnect 2022 by saying that “the future is people-led.” Green spoke about the new era of work that required a fresh approach to business that elevates people and culture. He stated that it is pretty evident now than ever that placing people at the company’s heart is no longer just the absolute thing to do, but it is imperative and of utmost necessity to create a resilient workforce for the future.

Let’s recap critical takeaways from a few tremendous successful sessions at SuccessConnect 2022.

1. The importance of the “whole-self model.”

Aaron Green, spoke about the importance of the “whole-self model,” which identifies a person’s skills, strengths, preferences, work style, and aspirations, continuously evolving as they eventually climb their career ladder and life changes. Analyzing an employee’s whole-self model helps organizations to holistically understand people as they move ahead in their career path and matches them with opportunities that best suit their interests and aspirations.

SAP SuccessFactors HXM will include various new modules to meet modern workforce requirements.

The new modules will include the following:

• Dynamic teams will assist companies in managing organizational structures evolving from hierarchical structures to flat, cross-functional teams.
• Growth portfolio is a dynamic library of employee attributes using an adaptable and open architecture that reflects the whole-self model and lets employees showcase their skills, preferences, and ambitions.
• Skills ontology will utilize machine learning and automation to continuously identify an employee’s skills based on their role, responsibilities, experiences, and accomplishments.

In addition, SuccessFactors has also partnered with SAP technology teams to integrate SuccessFactors HXM with SAP applications like SAP Ariba and third-party applications from Qualtrics through the SuccessFactors Work Zone digital workspace. January 2023 will likely witness the low-code, no-code development environment SAP AppGyver integrated into SuccessFactors Work Zone, enabling users to build or modify experiences quickly and easily.

2. Building a Future-Ready Resilient Workforce

Organizations are under constant pressure to adapt quickly to the pace of change. The only way to survive industry-wide disruption and ever-changing work models is to implement various people sustainability strategies that is capable of supporting a skilled, agile, and healthy workforce.

Meg Bear, chief product officer and president for SAP SuccessFactors, and Josh Bersin, a global industry analyst, discussed why building a future-ready workforce is of utmost importance through skills and learning. They also reasoned why the talent supply pipeline had become the top priority for chief executives.

Bersin stated that it is a crucial time in HR, with a huge need for talent and reskilling. Today organizations do not have enough people to fill available roles as companies grow and adapt to macroeconomic conditions.

Organizations have always relied on SAP SuccessFactors solutions to survive and thrive through critical situations like pandemics and labor shortages by making transformative investments in their people. They agree that clear and constant communication is the key to placing people at the heart of their businesses.

3. Connected cloud ERP and HXM contribute additional value to the organization.

Human Experience Management (HXM) and ERP solutions significantly impact an organization’s operations and success. But even more, significant impacts are realized and accelerated by intelligently combining and connecting these two solutions.

Parul Thakuria, an SAP HR Value Advisor, in her session on ‘KPIs to Measure Value from Your Cloud HR and ERP Digital Transformation,’ pointed out how organizations can ensure they are on the correct path to achieve their organizational goals via a four-step value realization process. She also shared the tools SAP provides to assist organizations with their value realization, including the SAP Value Lifecycle Manager.

One of the significant scenarios highlighted was having SAP S/4HANA and SAP SuccessFactors solutions, which deliver added value in the areas of Time to value, Compliance and risk management, Total cost of ownership, and Business performance.

4. People Sustainability Becomes a Business Imperative

People sustainability was the crux of SuccessConnect 2022. It was discussed how it had become business imperative to support people and human potential to create a resilient, agile and more sustainable future.

SAP SuccessFactors defines people sustainability as treating people ethically and fairly across organizations, supply chains, and communities. Organizations across the globe believe that investing in people’s sustainability can drive positive environmental and economic sustainability. However, they would find it valuable to have more tools and technology available to support critical people sustainability use cases.

SAP SuccessFactors technology looks forward to supporting their customers’ people sustainability strategies and enabling them to achieve a better understanding of the individual to create a sharpened and improved employee experience.

Aaron Green stated that the initial part of developing a sustainable workforce is fabricating a culture of belonging and ensuring the visibility of every individual. He further added SAP SuccessFactors is built with inclusivity at its core. The organization should create a culture where employees feel valued for who they are today and what they aspire to become. They need to be resilient, results-driven, and people-first organization. The goal should be to become simultaneously equipped to meet today’s business needs and adapt to tomorrow’s business needs.

In a nutshell

SuccessConnect 2022 identified the next era of work requires the next level of intelligent thinking – a fresh approach that unlocks more potential from your people and more profit for your business. The attendees:  (Founder & CEO), (SVP – HXM Business Unit), (Executive Vice President – Innovations), (SVP – Global Marketing and Communication), (SVP, SAP Services – LATAM), (SAP SuccessFactors Consultant), (Director Sales), (Partner and SVP of Alliance), (Partner and SVP of Sales) from TSP grabbed the opportunity to be a part of this mega HR Event SuccessConnect 2022. It was a massive hit and helped attendees understand how individualizing the work experience with the SAP SuccessFactors HXM Suite by giving every employee the tools they need to thrive and Connect HR across your organization will help build a resilient workforce for the future, unleashing the maximum potential and achieving the pinnacle of profitability.

SAP SuccessFactors has created a system for managing the organization of the future and awaits launching one of its most significant releases in a decade. SAP SuccessFactors’s new architecture and capabilities represent a quantum leap forward in providing what organizations need to understand, manage, grow, and enable their people and teams and skyrocket their profitability.

 

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