Comprehensive Multi-Country SuccessFactors HXM Suite Support
About the Company
Jamaican and Caribbean mobile phone network and home entertainment provider operating in 25 markets worldwide.
INDUSTRY
Telecommunications
EMPLOYEES IN SCOPE
7000
REGION
Jamaica
About Project
- The Client wanted to align its HR processes and replace multiple disparate systems in 32 countries across the Americas, Caribbean, Australasia, Polynesia, and Asia
- The first wave of the project was completed in October 2019 for Employee Central, SAP Jam Advanced edition, and Compensation. Second wave was fully completed in September 2020 for the rest of the modules in scope.
- Currently TSP is assisting the client in ongoing support activities and enhancements in some modules such as Learning, Employee Central Time-Off functionality, and Variable Pay.
Project Timeline
Go-Live October 2019 (Wave 1) and September 2020 (Wave 2)
Support Scope
- Employee Central
- Employee Central Service Center
- Compensation
- Succession and Development
- Performance and Goals
- Recruiting Management & Marketing
- Onboarding 2.0
- Learning
