Information Security Policy
We, at The Silicon Partners is committed to “Establish, monitor and continually improve our safeguards for the confidentiality, integrity and availability of all our physical and electronic information assets to ensure that regulatory, operational and contractual requirements are fulfilled.”
We are committed to ensure that.
- Regulatory and legislative requirements related to operation are met
- The confidentiality of information is protected and prevent disclosure of valuable or sensitive information
- The integrity of information is maintained to ensure its accuracy and completeness
- The availability of information is maintained to meet business needs and client’s requirements.
- Enhance employee’s participation through regular training programs.
- Incident management process is established and implemented to ensure that all breaches of information security, actual or suspected are reported and investigated
- Risks are mitigated to an acceptable level through a risk management framework
- The information security management system is continually improved
- Appropriate resources are allocated in order to implement, operate and review an effective Information Security Management System
All stakeholders are responsible for implementation of respective security policies and procedures within their area of operation and oversee adherence by their team members.
TSP shall follow a formal disciplinary process for employees who have allegedly violated the information security policies and procedures.
TSP will take all necessary steps to ensure that its Information Security policy is understood, implemented, and maintained at all levels in the Organisation.
Quality Policy
We at The Silicon Partners is committed to providing customers with services of the highest level of quality. In order to achieve this, we are continually improving the processes, products and services, meeting and exceeding customer satisfaction at all times. The implementation of the quality policy is the responsibility of all employees, with overall responsibility residing with the Audit & Governance under guidance of Management.
We have established Quality Management System as per ISO 9001:2015 which provides continually improved framework for measuring and improving our performance.
We demonstrate this by:
- Managing our business based on clear and measurable objectives and timelines
- Using our customers’ feedback to improve our processes
- Ensuring our employees have the appropriate training, skills, and experience. Competent and skilled employees are the cornerstone for accomplishing and maintaining a high quality-oriented organization.
- Following our leadership framework and commitments from Management
- Attaining and retaining a high standard of excellence in the operations of our business.
- Upholding our reputation for providing nimble and holistic solutions to our customer by ensuring its reflection throughout the organisation
- Continuous assessment of our business to ensure that the quality of services we provide completely and consistently meets our customers’ expectations and all current and impending legislative requirements.
- The effectiveness of our quality system is observed through planned audits, management reviews and customer satisfaction surveys
We will actively pursue continuous quality improvements through programs that enable every employee to do their job first time correct. Commitments to quality is made by all our employees and is an integral part of their responsibilities.
The Silicon Partners will take all necessary steps to ensure that its quality policy is understood, implemented, and maintained at all levels in the Organisation.