Cookie settings

Choose which cookies we can use. Strictly necessary cookies keep the site working and remember this choice; they’re always on.

We use cookies to see how our site is used and to improve our marketing. Cookie details

Consult an Expert
HR director talking with a payroll colleague by the window of an office at dusk.

SAP SuccessFactors

SAP SuccessFactors with AI built in

From the first plan to every release after go-live. TSP plans, implements and runs SAP SuccessFactors for companies with complex HR. Joule agents and TSP’s own extensions bring AI into everyday HR, and TSP ARIA governs how the system is built and run.

Still on SAP HCM on-premise? Plan your move before 2027

Book a free SuccessFactors callSee where we help

Certified partners

  • SAP

SAP SuccessFactors is SAP’s cloud suite for human capital management: core HR, payroll, time, recruiting, onboarding, learning and talent. The Silicon Partners (TSP), an SAP Gold Partner recognized by SAP for HCM expertise, has 250+ HCM consultants who plan, implement, support and extend SuccessFactors for more than 100 customers.

  • 250+HCM consultants
  • 100+Certified SuccessFactors consultants
  • 100+HCM customers served
TSP AI in SuccessFactors

SAP SuccessFactors services

Where we help

SuccessFactors help for every stage of HR on SAP

Pick the situation you’re in to see what TSP does and what changes for your HR team.

Mainstream maintenance for on-premise SAP ERP HCM ends in 2027. CloudConversion plans the move to SuccessFactors, and TSP FastMove automates the heavy lifting of data migration and payroll testing.

What we do

  • CloudConversionYour options, timeline and business case for leaving SAP HCM on-premise
  • Data migration with FastMoveAI and RPA move and validate employee data in days, where it usually takes weeks
  • Payroll parallel testingOld and new payroll results compared automatically, run after run
  • Integrations kept wholeLinks to SAP ERP or S/4HANA, benefits, time and third-party payroll carried across

What changes

  • Your timeline, set well before the deadline
  • Payroll proven before employees are paid from the new system

SAP HCM to SuccessFactors migration

A new implementation or a move into more modules and countries. CloudPlan sets the plan, CloudCelerate gets standard processes live fast, and CloudTransform takes paper out of HR.

What we do

  • CloudPlanPlanning and design before the build starts, so scope, cost and risk are clear
  • CloudCelerateRapid deployment on SAP best practices for early value
  • CloudTransformPaper-based HR processes redesigned as digital, automated workflows
  • Every moduleEmployee Central, Payroll, Time, Recruiting, Onboarding, Compensation, Learning, Performance and Succession
  • Multi-country rolloutsLocal rules, languages and payroll for each country you add

What changes

  • Standard processes live sooner
  • One template that scales to every country

Payroll has to be right every cycle, and time rules get hard fast with shifts, unions and local law. TSP has run some of the largest Employee Central Payroll programs in the Americas.

What we do

  • Employee Central PayrollDesign, build, parallel testing and support
  • Payroll in smaller countriesTSP Payroll covers countries with fewer than 1,000 employees, with a certified Employee Central integration
  • Time and attendanceSuccessFactors Time Tracking, or WorkForce Software where pay rules and scheduling need more
  • Payroll complianceAdvice and solutions for compliance across countries and states

What changes

  • One payroll approach across large and small countries
  • Pay rules enforced by the system

WorkForce Software

SuccessFactors changes twice a year, and your business changes more often. CloudCare runs and improves the system, and CloudCheck shows what to fix first.

What we do

  • CloudCareSupport, enhancements and release readiness, in four tiers
  • Release regressionMore than 150 pre-built tests check each SAP release before employees see it
  • CloudCheckA health check of configuration, processes and adoption, with ranked fixes
  • Knowledge keptEvery resolution becomes a knowledge article, so support never depends on one person

What changes

  • Releases adopted with confidence
  • Support costs you can see and approve

CloudCare support

AI is now part of SuccessFactors itself. TSP sets up Joule agents across the employee lifecycle and adds its own extensions where SAP’s standard stops.

What we do

  • Joule agentsHiring, time off, pay questions, goals, learning and HR tickets
  • Data CollectionCandidates photograph their documents and AI fills in Employee Central. Winner of the SAP Innovation Awards
  • Data Collection for WhatsAppOnboarding in the app candidates already use
  • Automated Regression TestingEvery SuccessFactors release tested by AI agents, with evidence
  • DocuSign for SuccessFactorsSignatures triggered by HR events, signed documents filed back to the employee

What changes

  • AI inside the system HR already uses
  • Clean core kept: extensions run alongside SuccessFactors

AI for SuccessFactors

How AI fits

Three layers, one SuccessFactors

AI runs through how the system is built, how HR uses it and what TSP adds on top.

AI in SuccessFactors

  • TSP ARIA governs build and run

    TSP ARIA, TSP’s agentic delivery platform, brings standard, AI-assisted execution to every SuccessFactors project and to support after go-live.

  • SuccessFactors and Joule, where HR happens

    SAP’s Joule agents answer employees, guide managers and take routine work off HR, across hiring, pay and development.

  • TSP extensions inside SuccessFactors

    Data Collection, WhatsApp onboarding, automated regression, DocuSign and continuous eNPS, built on SAP Business AI Platform so your core stays clean.

The HCM lifecycle

One partner from the first plan to every release after go-live

  1. CloudPlan

    Phase 0 planning for SuccessFactors: processes, countries, integrations and payroll mapped before the build, so scope, cost and risk are clear.

  2. CloudConversion

    For SAP HCM on-premise customers: the options compared, the move planned and the business case built, with FastMove automating data migration and payroll testing.

  3. CloudCelerate and CloudTransform

    Rapid deployment on SAP best practices for fast value, and paper-based HR processes redesigned as digital workflows.

  4. CloudCheck

    A health check of an existing SuccessFactors system, with recommendations ranked by value. It works mid-project or years after go-live.

  5. CloudCare

    Support, enhancements and release readiness after go-live, in four tiers, with 95% of clients staying with TSP.

    CloudCare support

Customer stories

SuccessFactors results for TSP clients

eams working across several floors of a modern office, seen through a glass facade

High-tech · Global IT solutions provider · 11 countries

11countries on Employee Central

Employee Central and localized Time Off across 11 countries, integrated with SAP HCM and existing talent modules.

Read the full story

Gantry crane lifting a shipping container above stacked containers at a port terminal

Supply chain and logistics · Global logistics provider · 18 countries

18countries on one HR and payroll platform

A former Workday customer, live on SAP SuccessFactors across 18 countries nine months after signing.

Read the full story

High-voltage transmission towers crossing rolling countryside toward a substation at dawn

Utilities · US energy utility · United States

13,000employees moved to cloud payroll

On-premise SAP payroll moved to Employee Central Payroll using TSP tools, live in December 2021.

Read the full story

Overhead view of a team reviewing process diagrams and charts during a workshop

High-tech · Cloud security company · Global

5,000employees on the reviewed system

CloudCheck found areas to optimize in processes and configuration across Employee Central and Compensation, with actionable recommendations.

Read the full story

Worker tapping an ID badge on a time clock at the start of a shift in a food processing plant

Agribusiness · US poultry producer · Mexico

11,578employees in Mexico on WorkForce Software

The first two phases went live in December 2024 for around 11,578 employees in Mexico, with the rest of the Mexico workforce to follow.

Read the full story

Workers on long assembly lines in a large automotive parts plant, seen from above

Automotive · Global tier-one parts supplier · North and Latin America

58,500employees on Employee Central Payroll

Employee Central Payroll for 58,500 employees, and recruiting for about 125,000 applicants a year in Mexico alone.

Read the full story
eams working across several floors of a modern office, seen through a glass facade

High-tech · Global IT solutions provider · 11 countries

11countries on Employee Central

Ways to start

Start where you are

  • Usual first step

    Free SuccessFactors call

    Duration
    30 minutes
    Cost
    Free

    What you get

    A TSP HCM lead’s view on your situation, whether that’s a move off SAP HCM, a new rollout, support or AI.

    Book a free SuccessFactors call

  • CloudCheck health check

    Cost
    Scoped to your modules

    What you get

    Your SuccessFactors configuration, processes and adoption reviewed, with recommendations ranked by value.

    Ask about CloudCheck

  • CloudPlan

    Cost
    Scoped to your countries and modules

    What you get

    The Phase 0 plan for your SuccessFactors program: scope, design decisions, integrations, payroll approach, timeline and cost.

    Ask about CloudPlan

Connected practices

One partner for HR, ERP, testing and automation

Key questions

What HR and IT leaders ask about SuccessFactors

  • What happens to SAP HCM on-premise in 2027?

    Mainstream maintenance for SAP ERP HCM ends at the end of 2027, with optional extended maintenance to the end of 2030. Most companies move core HR and payroll to SAP SuccessFactors. Some bridge with SAP HCM for S/4HANA on-premise. Either way, the decision and the plan take time, so starting a year ahead is sensible.

    SAP HCM to SuccessFactors migration

  • How do we keep up with SuccessFactors releases?

    Test every release automatically before it reaches employees. SuccessFactors updates twice a year, and each update can change a form, a rule or an integration. TSP’s 150+ pre-built SuccessFactors tests and AI agents run the regression for you and produce evidence of every run.

    CloudCare support

  • Where does AI help most in SuccessFactors today?

    In high-volume, repetitive HR work: collecting and checking candidate documents, answering employee questions, managing time off and preparing new hires. Joule agents cover much of it inside SuccessFactors, and TSP’s extensions handle onboarding documents, signatures, release testing and employee sentiment.

    AI for SuccessFactors

FAQ

Questions about SAP SuccessFactors

Straight answers to what SAP leaders ask us most.

Talk to an SAP expert

What is SAP SuccessFactors?

SAP SuccessFactors is SAP’s cloud software for human capital management. It covers core HR (Employee Central), payroll, time and attendance, recruiting, onboarding, compensation, learning, performance and succession, and workforce analytics. SAP releases updates twice a year, and AI features such as Joule agents are built into it.

Which SuccessFactors modules does TSP work with?

All of them: Employee Central, Employee Central Payroll, Time Off and Time Tracking, Recruiting, Onboarding, Compensation and Variable Pay, Learning, Performance and Goals, Succession and Development, and People Analytics. TSP also implements WorkForce Software alongside SuccessFactors.

How big is TSP’s SuccessFactors practice?

TSP has 250+ HCM consultants, more than 100 of them certified on SAP SuccessFactors, and has served more than 100 HCM customers. SAP recognizes TSP’s expertise across human capital management, and TSP is rated 4.6 on Raven Intelligence for SuccessFactors services.

Can you take over support from another partner?

Yes. CloudCare takes over support from an existing partner or an internal team, starting with a knowledge transfer and usually in the Foundation tier. Most clients add continuous improvement and release services once support is stable.

Do you work across countries and languages?

Yes. TSP has delivered SuccessFactors across the Americas, Europe and Asia, including rollouts in 7, 18 and 32 countries, with deep experience in Mexico, Brazil and the rest of Latin America.

How does SuccessFactors connect to SAP S/4HANA?

Through standard integrations for employee, organizational and cost center data, plus payroll postings to finance. TSP runs SAP S/4HANA programs too, so HR and ERP integrations are designed together. See SAP S/4HANA services.

Next step

Talk to us about SAP SuccessFactors

Thirty minutes with a TSP HCM lead on your HR landscape, countries and plans. You leave with a clear view of the first step.

A senior SAP architect replies within one business day.

By sending this form, you agree to our Privacy Policy.

Something went wrong sending your message. Please try again, or email us at info@tsp.tech.

Thanks, we’ve got your message

The right TSP lead will be in touch soon.

What happens next

  1. You tell us where your HR systems are today and where they need to be
  2. We point out the quickest wins and the biggest risks
  3. If it makes sense, we scope CloudPlan, CloudCheck or CloudConversion